Latest shipping news as of June 2
2 June 2025
Dear customers. Please note that in recent weeks the international logistics situation has become noticeably more complicated. Moscow airports are operating unstably, the number of international flights to Moscow is decreasing, and the load on the remaining ones is sharply increasing. As a result, queues of cargo are forming, comparable to the peak December season.
If the batch containing your parcel has left our warehouse, it means it has passed the first stage of the route, departed from the USA, is at a transit airport, and is awaiting departure to Russia. After the changes on the website, internal tracking is not working correctly. We are aware of the issue and programmers are already working on resolving it. The parcel status will be updated as soon as the batch clears customs in Russia. Until then, there is no need to check its location via chat, tickets, or Telegram, since we still won't be able to provide any additional information.
We are in touch with carriers, monitoring all batches, and making every effort to speed up the process wherever possible. Thank you for your patience and understanding.
Sent last week:
UN: 29.05
CDEK: 27.05 (28.05), 29.05 (30.05)
RU: 29.05
In transit:
RU: 08.05 (we expect the batch to reach customs at the end of this week),
RU: 15.05, 22.05
CDEK: 22.05 (23.05) (awaiting space on a flight to Russia)
In the country of destination, awaiting delivery or already delivered:
CDEK: 13.05, 15.05
UN: 15.05, 22.05
If there is no note next to a batch, it means that at this time we cannot specify the timeframe for customs clearance or delivery. We apologize for the inconvenience and hope that the situation will stabilize soon.
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