International delivery by the US Postal Service (USPS). Package consolidation is free. No recipient passport data required. Delivery to the door or nearest post office.
General questions
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What is the USPS Priority tariff?
<p>USPS Priority – is international postal delivery in partnership with the American postal service USPS. The tariff allows sending consolidated parcels ordered independently or through an operator, with free repacking and simplified processing. Parcels are delivered to the door or to the nearest post office.</p>
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How does USPS Priority differ from other tariffs?
<p>The USPS Priority tariff stands out for postal delivery through the USPS network and national postal operators of destination countries. Unlike express courier services (DHL, FedEx), parcels are delivered by mail. Volumetric weight is taken into account, and the maximum shipment weight is 20 kg.</p>
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Do I need to provide invoices, give links to the items, upload a passport photo?
<p>No need to provide invoices, product links, or upload passport photos. To complete the form, simply fill out the customs declaration indicating the names of the goods and their value.</p>
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What duty-free limit applies for the USPS Priority tariff?
<p>The duty-free customs limit for the USPS Priority tariff depends on the country of delivery. Limits can be clarified on the tax service website of your country.</p>
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How long does it take to deliver a package?
<p>The average package delivery time is usually from 15 to 25 days. The exact timeframes depend on the tariff and the recipient's city.</p>
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When are USPS Priority packages sent?
<p>USPS Priority parcels are sent every day.</p>
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What weight and size restrictions are there?
<p>The shipping restrictions are as follows: the maximum parcel weight is 20 kg, the maximum length is 103 cm, and the sum of length and girth is no more than 194 cm. Volumetric weight is taken into account: the calculation is made automatically via API based on the weight and dimensions of the parcel.</p>
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Can I insure the package?
<p>The parcel can be insured against total loss.</p>
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Is insurance required?
<p>Parcel insurance is not mandatory.</p>
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How much does insurance cost?
<p>The cost of insurance is $3 for every $100 of the goods value. The insurance maximum is $1350.</p>
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What goods are not eligible for insurance?
<p>Not eligible for insurance: antiques, goods from eBay (loss only), jewelry, watches, candles, lamps, monitors, glass, ceramics, musical instruments, food products, stamps, collectible items, cosmetics in fragile packaging and others. Insurance does not cover damage from poor packaging or when dividing the parcel without additional packaging.</p>
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How to file an insurance claim?
<p>To file a claim for insurance payout, contact tickets no earlier than 30 days after sending the package. Application review takes 30 to 60 days. The decision is made by the carrier.</p>
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What goods cannot be delivered?
<p>The following are prohibited for delivery: batteries, explosive and flammable substances, military equipment, knives, plants, vitamins, medicines, food, alcohol, money, documents, cigarettes, tobacco, etc. The full list of prohibited goods is available via the <a href="https://pochtoy.com/forbidden-items">link</a>.</p>
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Where does the package arrive?
<p>The package is delivered by postal carrier to your door, or can be picked up at the nearest post office – depending on the destination country.</p>
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Can I track the package?
<p>If you want to track the parcel, this can be done using the tracking number on the USPS website.</p>